National Park

A Whitelist PVE


Member Support

Attention / AtenciĆ³n

Public Health & Safety Bulletin

There have been scattered reports of "infected" individuals (persons exhibiting rage-like symptoms) roaming the island, attacking visitors and traveling in hoardes. These infected also seem to be drawn to our wildlife. We cannot confirm the authenticity of these reports. PLEASE, STAY ALERT!


Join Persephone — start with our pre-interview form

Steam connect request direct from your browser

Join us on the Persephone National Park Discord

Launch our live map courtesy of Rust:IO

View a curated member photo gallery. Submit your photo in our #screenshots Discord channel.

User/Member support resources (this page)

Using in-game chat to report a player or server issue

Hit T and use the /report command in chat to send us your message.

[ Reports are delivered to us via Discord — a new support ticket will be created on your behalf and a Ranger will respond to it ASAP ]

Ask for a Ranger (admin) in chat

Hit T and ask if there is an admin online at the moment to assist you.

[ If you don't receive a timely response, please try us in Discord ]

Chat Commands:

Hit T and use any of the following commands:

enable/disable AutoDoors for only yourself (all owned doors) (further instructions)
/ad single
enable/disable AutoDoors for yourself (only the door you're looking at)
/ad type
enable/disable AutoDoors for yourself (for the type of doors you're looking at)
open your backpack (further instructions)
view your current Economy balance (also updated on info panel)
change default construction material (/bgrade help to begin)
visit Henry's Boat Shop at Persephone Water Recreation Area (further instructions)
travel to Persephone Water Recreation Area (further instructions)
travel to Persephone Garage to purchase pre-built vehicles, vehicle modules & auto parts
travel to Serenity Cove Defense Tower to fight an attack helicopter (further instructions)
brings up a multi-tab information menu (the same that is open when you wake up), also contains this list of commands
home management via teleport (further instructions)
travel to Persephone Wilderness Outpost Village (park merchant, quest vendor, minicopter vendor, electrical & plumbing store, and more available here)
view current session playtime (Economy reward issued every hour)
travel to the park Quests Vendor to start or turn in quests (further instructions)
show server statistical ranks
remove building pieces and deployables that you own (further instructions)
/report [message]
submit an incident, bug, or rule breach to us on Discord
/rescue [message]
request rescue from Persephone S&R (more information)
hide/show ZLevels UI (more information)
review your current ZLevels (more information)
/tpr [survivor]
request a teleport to specified survivor
accept a teleport request from another survivor
teleport back to your last saved location (when applicable)
list of who is currently inside Persephone National Park
Create a new support ticket in Discord

Visit the #start-here channel within the Help & Support category and react to the Support Ticket embed to create a new ticket. We will be happy to assist you.

[ A Ranger will respond as soon as possible ]

Join our Discord for help
Send an e-mail to a Ranger

Fill out the form below to initiate an email conversation with a Ranger.

Please supply an in-game name
Please supply a discord username
Please supply an e-mail address
Please choose a subject
Your Steam ID is a 17-digit number that is unique to you. You should find your Steam ID from the "Profile" tab of the Steam application in the URL field. If you are unable to locate it in that location, enter your current Steam gamer tag at to perform a search for your Steam ID.
Please supply your Steam ID
Please provide a message.
You must agree before submitting.
Forced Wipe Bulletin
until the next forced wipe

The first Thursday of every month means a forced map wipe in conjunction with the mandatory monthly server update.

However, your friendly Park Rangers offer the convenience of copying and replacing (pasting) structures of members across the wipe to ensure you don't lose a beloved home or project you're working on. Every forced wipe will be prefaced with a notice in our Discord, soliciting responses from members who would like to have their structure saved.

This service is limited to a total of one (1) independent structure per member.

Join our Discord for help More Info (Terms, Section IX)

Helpful Answers

Questions surrounding support issues

In the event that you cannot connect to Persephone National Park normally or it does not show up in the in-game server browser, please try the following steps:

  1. Try connecting via — Otherwise:
  2. Wait for a moment. Occasionally, the "Modded" server list takes time to fully populate.
  3. Restart your Steam client and try again.
  4. Manually log out of your Steam client, close, re-launch, and re-enter your credentials. Launch Rust and try again.
  5. Ensure your install is valid by verifying the integrity of your game files.
  6. Ensure you have the latest version of Rust downloaded.
  7. Ensure you are NOT opted-in to any Beta programs for Rust.

Once Persephone successfully appears in your server browser, favorite it by clicking the next to it. This will ensure it is always easily found within the Favourited portion of the server browser.

If problems persist, please use the support tabs above to pursue the help you require.

Find your purpose in Persephone

Adventurer, Builder, Hunter, Survivalist — Anything is possible and it's all up to you.

Ready to begin your own adventure?

Learn More About Persephone Apply Now
PNP Forest Service Park Rangers

Park Rangers

Persephone Park Rangers and the Persephone National Park Forest Service are dedicated to taking care of the park and its visitors.

Learn More

Services for the public good.

Persephone Search & Rescue

Search & Rescue

Persephone Search & Rescue provides emergency response, conducts coastal patrols, and pilots aerial surveys to ensure park safety.

Learn More